Barberton Pro Plumbing ("we", "us") operates this website and a plumbing dispatch line for Barberton, Ohio and nearby towns. This policy describes the information we receive and what we do with it.
Information you give us
When you call or email us, we receive your phone number, the details you share about the problem and the address where service is needed. We use that to understand the request, book a visit and follow up on it.
Calls to our line may be recorded for quality and training purposes. If you do not want a call recorded, tell the dispatcher at the start of the call or email us instead.
Information from the website
This site has no forms and does not ask you to create an account. Standard server logs may record technical details such as your browser type and the pages you visit, which we use to keep the site secure and working.
Third-party services such as an embedded map may set their own cookies or collect data under their own policies.
How we use and share information
We use your information to provide plumbing service, send the right plumber, respond to questions and improve our service. We share it with the plumber or contractor assigned to your job and with service providers who help us operate, such as phone systems.
Your choices
You can ask us what we hold about you or ask us to delete it by emailing [email protected]. We will respond within a reasonable time, subject to any legal duty to keep records.
Changes and contact
We may update this policy, and the current version is on this page. Questions can go to [email protected].